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returns-and-exchange-policy

Returns & Exchange Policy 

 

Purchased goods may be returned to Uniform Choice provided that such return(s) meet the following conditions: 

> Before returning any good(s) the Customer will need to obtain a written “Authorization Form” from Uniform Choice. 

> Garments must be returned within 5 working days, and must include the written “Authorization Form” supplied by us, and a copy of the relevant invoice, and sent to the following address:

          Uniform Choice   

          Level 1, 428 Toorak Road,    

          Toorak, Vic. 3142

> Uniform Choice will not consider, or accept any returns that is not done within 5 working days of receiving them, or does not include “Authorization Form” supplied by us and a copy of the relevant invoice. 

> Goods cannot be returned due to change of mind. 

> Unless, or otherwise agreed by Uniform Choice Pty in writing, all charges associated with returned goods will be the responsibility of the Customer.  

> Uniform Choice will not accept any claims whatsoever in the event that the Customer has had the goods delivered to a third party including, but not limited to printing and/or embroidery service providers.  

> Goods decorated with screen printing, embroidery, or with any other types of decorations, will not be accepted, and will not be eligible for return under any circumstances whatsoever.  

> Uniform Choice will not accept returns for goods sent as ordered by Customer, except in the event where the goods sent to Customer are of incorrect style, or the goods are labeled with incorrect sizing tag, or the Customer has received damaged goods.  

> Returned goods will not be accepted for credit if they are not in the same original condition that they were when Uniform Choice has sent them to the Customer, and that they must not be worn, or laundered, or decorated, or damaged, or soiled, or personalized in any way.  

> If, and where a credit is applied to the Customer’s account for whatever the reason, the Customer must redeem the applied credit within 1 (One) year from the return date of good, and that the Customer hereby agrees to do so.  

> If, and where Uniform Choice agrees to refund for any goods, such refund(s) will not include any shipping fees or any other charges associated with the refund process.  

> If, and where Uniform Choice agrees to exchange any goods, shipping of such goods will be the responsibility of the Customer.   

> Uniform Choice will charge $14 restacking fee for each garment that is returned to us for credit or refund, or for exchange in order to cover the costs associated in providing such services.

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